You cannot place a new order from your country. United States
“The Customer has the right to unilaterally terminate the long-distance contract, without penalty and without giving any reason, within 14 working days of receipt of product or, for services contracts, within 14 working days of closing the contract. The only costs that can be charged to the customer are the direct costs for returning the goods”, according to G.O. no. 130/2000.
The customer is obliged to notify S.C. WEBEXPERT-SOLUTIONS S.R.L. of his intention to return the purchased products by written communication at: firstname.lastname@example.org within maximum 14 working days of receipt of the goods and/or services.
We return the equivalent value of the returned goods within maximum 30 days of the termination of the contract in writing. The value of additional services, including but not limited to the shipping of goods, paid by the customer, will not be subject to refund. In all cases, the costs of refund/re-ship will be borne by the customer.